Your privacy.

1. Who we are

Just Art Media Inc operates RealSims.ai and is responsible for your personal data. Contact us at support@realsims.ai.

2. What we collect

Account: your email, sign-in records, display name, onboarding answers (birth date, optional persona gender, genre interests) and reading preferences. Your birth date is only used to confirm you are 18 or older; it is never shown or sent to AI models. If you enter a birth date under 18, your account is locked and the date is not kept.

Your content: conversations and messages, playing personas, story progress, creator drafts and published titles, uploads and generated scene images, comments, likes, saved titles and reports you make, and verification requests (the links and message you send to get the verified creator badge).

Credits and usage: credit grants and history, and a record of each AI request (model, cost, tokens and status).

Technical: connection details and error logs processed by our hosting providers, basic in-app events (such as page views), and safety outcomes, which record that something was withheld or a crisis resource was shown, without the content.

3. How we use it

To provide RealSims (accounts, adventures, AI replies and scenes, credits), to keep it safe (content screening, abuse prevention, rate limits), to support you, and to keep the service reliable and affordable. We do not sell your personal data, show you third-party advertising, or train AI models on your content without asking you first.

4. AI processing and screening

To write a reply, we send your message, the recent conversation, your playing persona and the story’s instructions to OpenRouter, which routes them to the model for your chat tier (currently OpenAI models). Scene images are generated with a Google image model through OpenRouter. Messages, replies, scene images, uploads, published titles, comments and verification request messages are screened with Meta’s Llama Guard model through OpenRouter. When you play a reply aloud in RealSims voices, its text is sent to DeepInfra, which reads it with Resemble AI’s Chatterbox model, and to TypeSafe’s Jev model through OpenRouter, which picks sounds such as a sigh or a laugh for the characters’ lines. These providers process the content to return a result, under their API terms.

5. Service providers

Railway hosts the application. Supabase provides authentication, the database and file storage. OpenRouter, DeepInfra and the model providers above process AI requests. These providers may process data in the United States and other countries; where required, transfers rely on the safeguards in their data processing terms. Payments will be handled by a payment provider when purchases launch, and this notice will name it first.

6. How long we keep it

Your account, conversations, drafts and titles are kept until you delete them or your account. The raw prompt and reply stored with each AI request are cleared after 30 days; your conversation itself stays until you delete it. Safety outcomes and credit history are kept while your account exists. When you delete your account, it is removed from our live database immediately; copies in backups expire on our provider’s schedule, within 30 days.

If you published titles, they are taken down when you delete your account, but players who already started them keep their own saved playthroughs.

7. Your rights and controls

In Settings you can edit your profile and preferences, download a copy of your data, and delete your account. Depending on where you live, you may also have rights to access, correct, restrict or object to processing, or to withdraw consent. Email support@realsims.ai to use them. We acknowledge requests within 10 days and answer within 30, and we may need to confirm it is really you. You can also complain to your local data protection authority.

8. Cookies and local storage

We use only the cookies needed to keep you signed in, plus local preferences stored in your browser. We do not use advertising cookies. Clearing browser data signs you out; it does not delete your account.

9. Children

RealSims is only for adults 18 and older. If you believe someone under 18 has an account, email support@realsims.ai and we will delete it.

10. Security

Data travels over encrypted connections, access is limited to what each part of the service needs, and your data is only reachable through our server. No system is perfectly secure; tell us at support@realsims.ai if you notice a problem.

11. Changes to this notice

We will update this notice when our data practices change. The revision date appears above, and material changes will be explained before the affected features are enabled.